A customer portal is where your clients find their own data, documents and invoices, submit requests and track their status. It reduces everyday email and phone volume and makes the working relationship transparent for both sides.
Customer self-service portals
Partner and B2B portals
Document and request portals
User roles and permissions
A portal only creates value when it holds real, current data — not when it becomes yet another place where something has to be typed in by hand. So we build portals together with integrations into the systems where the data already lives, and think carefully about what each user is allowed to see.
Customer self-service portals
Partner and B2B portals
Document and request portals
User roles and permissions
Integrations with ERP, CRM and accounting
Secure authentication and access control
Notifications on status changes
Reporting and data export
A portal pays off where customers keep asking the same things — what is the status of my request, where is my invoice, which documents are current. If the team spends hours a day answering those emails and hunting for files, a portal moves that work to self-service.
In a portal, security and permissions are not an add-on but the foundation — every user must see only their own data. MBC starts with the role and access model, then builds the interface and the integrations. The first version covers what customers ask for most, and grows from real usage.
MBC structures this area around real business situations, so the scope of the service is clear before the project even starts.
Clients see their own data, invoices and documents and submit new requests themselves.
For partners, with individual pricing, orders and document exchange.
Submitting, approving and tracking requests with full history and notifications.
Connections to an ERP, CRM or accounting system so the portal shows current data.
Prices are indicative. The exact cost is set after scoping roles, features and integrations.
Promotional prices valid until 31 August 2026.
Core portal
Customer sign-in, data view and request submission.
Portal with integrations
Multiple roles, document workflow and a connection to existing systems.
System rental
+ from 1 000 € setup. Unlimited users.
* All prices are excluding VAT (21%). The final cost is confirmed after discussing the details.
Every project MBC builds — websites, online stores, systems and mobile apps — comes with a 1-year warranty from the moment of handover.
Real reviews from the MBC Solutions Google business profile.
We will work out which questions the portal can take over first, and how quickly it can go live.
Book a system consultation