A customer portal is where your clients find their own data, documents and invoices, submit requests and track their status. It reduces everyday email and phone volume and makes the working relationship transparent for both sides.
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Real reviews from the MBC Solutions Google business profile.
A portal only creates value when it holds real, current data — not when it becomes yet another place where something has to be typed in by hand. So we build portals together with integrations into the systems where the data already lives, and think carefully about what each user is allowed to see.
Customer self-service portals
Partner and B2B portals
Document and request portals
User roles and permissions
Integrations with ERP, CRM and accounting
Secure authentication and access control
Notifications on status changes
Reporting and data export
A portal pays off where customers keep asking the same things — what is the status of my request, where is my invoice, which documents are current. If the team spends hours a day answering those emails and hunting for files, a portal moves that work to self-service.
MBC structures this area around real business situations, so the scope of the service is clear before the project even starts.
Clients see their own data, invoices and documents and submit new requests themselves.
For partners, with individual pricing, orders and document exchange.
Submitting, approving and tracking requests with full history and notifications.
Connections to an ERP, CRM or accounting system so the portal shows current data.
In a portal, security and permissions are not an add-on but the foundation — every user must see only their own data. MBC starts with the role and access model, then builds the interface and the integrations. The first version covers what customers ask for most, and grows from real usage.
On top of that: custom work at EUR 40 per hour plus a small monthly amount to maintain it, data import from an existing system from EUR 200, extra training at EUR 40 per hour.
Monthly
Paid month by month. No minimum term.
Annual
Two months free compared with paying monthly.
* All prices are excluding VAT (21%). The final cost is confirmed after discussing the details.
Concrete examples from our portfolio in this area.
Systems
An events and members portal with ticket purchasing, QR check-in/check-out registration and automatic generation of attendance certificates.
Systems
Latvian accounting and invoicing CRM with VAT calculations, a VAT declaration, PDF invoices with amounts in words, bank statement import and accounting software integrations.
Systems
A manufacturing ERP/CRM for a promotional products manufacturer — inventory and production items (BOM), customers and leads, sales orders with a designer→production workflow, invoices, and a full procurement cycle from order to invoice.
Every project MBC builds — websites, online stores, systems and mobile apps — comes with a 1-year warranty from the moment of handover.
We will work out which questions the portal can take over first, and how quickly it can go live.
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