Mandatory integrations for a Latvian online store: DPD, Omniva, MakeCommerce and others

A Latvian online store does not operate in a vacuum. For a customer to be able to pay and receive the goods, and for you to run business processes efficiently, specific integrations with local and international service providers are needed. In this article we go through all the mandatory and recommended types of integration that a Latvian online store needs in 2026.

Why exactly a Latvian online store needs local integrations

Unlike a global online store (where Stripe + UPS is enough), the Latvian market requires local integrations for several reasons. First, Latvian consumers want to pay with their usual bank payments (Swedbank internet bank, SEB bank), not only with credit cards. Second, the largest volume of delivery goes through the Omniva and DPD parcel-locker networks — that is how parcels are delivered in Latvia.

Third, the Latvian accounting system (VAT returns, cash registers, B2B invoices) requires integration with Latvian accounting programs — Tildes Jumis, Horizon or 1C. Without this integration your team re-enters data by hand, which quickly becomes inefficient.

In practice: if your online store does not support MakeCommerce and Omniva parcel lockers, you lose 60–70% of potential purchasing opportunities. This is not a choice — it is a requirement.

Payment integrations

The choice of payments is the most important decision for an online store in Latvia. The main options:

• MakeCommerce — the standard in the Latvian market, covering all local banks (Swedbank, SEB, Citadele, Luminor), cards and Apple/Google Pay. Fee ~1.5–2.5%. For most B2C online stores — the right choice.
• Klix (Citadele) — an alternative to MakeCommerce, focused on Citadele customers but covering others too.
• Stripe — the international standard with an excellent developer experience and broad card-processing capabilities, but without Latvian bank transfers. A great complement to MakeCommerce if you also sell abroad.
• PayPal — for foreign customers, especially in the US and the UK. Less important in Latvia.
• Apple Pay / Google Pay — almost all of the integrations above support them automatically. Make sure the support is enabled.

Delivery integrations

Latvian consumers choose parcel-locker delivery in 80% of cases (the parcel network in Latvia is denser than in Western Europe). Without parcel-locker integrations, the online store loses a large share of its purchasing potential.

• Omniva — the largest parcel-locker network in the Baltics, with more than 600 lockers in Latvia. A mandatory integration.
• DPD — the second largest network, popular both for lockers and for door delivery. A mandatory integration.
• LP Express (Latvijas Pasts Express) — the express delivery service of Latvijas Pasts, often the cheapest option.
• Venipak — a network operating in Lithuania and Latvia, popular in cross-border trade within the Baltic states.
• Couriers — DPD Direct, GLS, and individual local couriers for larger shipments or B2B deliveries.

Accounting integrations

This is the integration that clients often forget until the moment the online store is launched and the data of every order has to be entered into the accounting system manually. It is an excellent way to save 10–20 hours per week from the very first month.

• Tildes Jumis — the most popular accounting program for small and medium companies in Latvia. WooCommerce and Laravel solutions have ready connectors.
• Horizon — medium- and large-scale accounting, more common in the corporate segment.
• 1C — for companies working in Russian, less popular in newer projects.
• Additional integrations — Klix payment imports, MakeCommerce fee calculations, VAT return automation.

Marketing and email integrations

After payments and delivery, marketing integrations are the ones that separate a growing online store from a static one. The main ones:

• Klaviyo — an email marketing tool specialised for online stores with excellent WooCommerce and Shopify integration. Abandoned-cart reminders, customer segmentation, automated flows.
• Mailchimp — a simpler alternative to Klaviyo, better for general newsletter marketing.
• Google Analytics 4 + Google Ads — without competent integration with online store conversion tracking, the marketing budget is spent blindly.
• Facebook/Meta Pixel + Conversion API — similar to GA4, but for the Meta advertising ecosystem.
• Trustmary, Trustpilot — automatic review collection after purchase.

A practical online store launch checklist

Before launching a Latvian online store, check that all of these integrations are configured and tested:

• MakeCommerce (or Klix) payment system with all the main banks
• Omniva and DPD parcel-locker integration with a real terminal selection during purchase
• VAT calculation in line with Latvian law (21% standard, 12%/5% for food/books)
• Accounting export or automatic integration with Tildes Jumis or another system
• Google Analytics 4 with e-commerce event tracking
• Email marketing integration (at least Mailchimp or Klaviyo)
• Terms of sale and right of withdrawal in line with Latvian consumer protection
• A cookie notice with GDPR compliance and the requirements of the Consumer Rights Centre